Online Counselling Pre-Session Requirements
Availability: Sessions are available weekdays 16:00 – 18:00 and throughout the day on Fridays.
Fees/Rates: Cash rate is R850 per hour session and medical aids are accepted. Proof of payment needs to be sent 1 hour before the session. Medical aids details should be sent when the booking is done. It is the patient’s responsibility to confirm with their medical aid that they have funds.
Online Session Preparation: Client must please ensure they have a decent internet connection with a minimum upload speed of 1MBs. A clear microphone and speakers and a decent web camera. It is also important that clients sit in a well lit and quiet space with no interference from others.
Video Call Software: Client must please have the latest version of Zoom on their computer and avoid using mobile phone for the session.